CRM

While there are 4 project life cycles adopted for software and web development, LevelTen primarily works within the Waterfall (also known as Serial) and Iterative cycles. While all project life cycles provide advantages and disadvantages, these two have been widely accepted and adopted by software, IT, and web companies alike.

One of the absolute first things that I learned in building long term customer relationships is that keeping existing clients is far easier and more beneficial then having to find new ones. However, here comes the tricky part. Keeping them and keeping them happy is not always as easy as we would like for it to be. One of the key factors in keeping clients is to have a planned approach to provide excellent customer service, consistent communication, clear and concise goals that are addressed and thoughtfulness, showing them that you appreciate there business.