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Word-of-Mouse

Six Reasons Word-of-Mouse Does Work - Where the MarketingProfs.com Got it Wrong

I was reading one of the numerous newsletters I receive and came across an interesting article by Michael Antman entitled Six Reasons Word-of-Mouth Doesn't Work. The main focus of the article is, and you probably guessed it, that Word-of-Mouth doesn't work. I'm going to look at the arguments he poses and then respond with thoughts about how that would change in the Word-of-Mouse context.

  1. Word-of-mouth is inherently subjective
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